I’ve made a few calls to 311 and the big problem is that no one knows who’s jurisdiction is to stop the fish place from washing out their van in front of our building.
Your Service Request has been successfully submitted. Thank you for using 311 on NYC.gov.
Your Service Request has been submitted. You will receive an email confirmation shortly. The Department of Health and Mental Hygiene will review your complaint to determine appropriate action. Complaints of this type usually result in complainant contact or an inspection. You may be contacted if you provided a phone number. Status will be available 45 days after the date of your complaint by calling 311. If you are experiencing medical symptoms, please seek medical attention or consult the NYC Poison Control Center. Please note your Service Request number for future reference.
Your Service Request Number is:
Did you know:
You can check the status of your Service Request (SR) on NYC.gov using the Service Request Lookup tool. It may take up to 24 hours for new SRs to be available and for updates to be reflected.
You can also learn more about this type of request or the agency that handles it.
We had a situation Friday ( 7/9/2010 ) with the building’s plumbing. The Gallery had a plumbing issue with people flushing massive amount of paper towels which then got stuck in the building main waste water pipe. I notice the problem around midnight when I heard water gushing in the elevator shaft.
I went downstairs to investigate and found that the waste water of the entire building was backing up through the basement drainage.
I called Mr. Lee, the guy who takes care of the cleaning and garbage. Mr. Lee tried to contact our building management, but was unable to reach anyone. He called a plumber who had worked on the same issue previously.
Mr. Lee and the plumber worked through the night to get the issue resolved. We need to thank him for going above and way beyond his duties for the building.
Everyone needs to know that paper towels should never be flushed down the toilet. We also need to find a more permanent solution to prevent this from happening in the future.
If you suddenly have no hot water and your boiler is flashing a 10E, that means your water pressure is low and that is what is causing you to have no more hot water. However, the solution to the problem is an easy one! Just go to the bottom of your boiler and you will see a red knob and a meter. If the problem is the water pressure, then the meter’s needle would be stuck at 1. To release the water, turn the red knob, which will immediate let loose the water, which you will hear. Let the water run until the pressure goes to between the 2 and 3, then turn the red dial back to off. This will return the hot water shortly, just run it and voila!