Plumbing situation over the weekend

We had a situation Friday ( 7/9/2010 ) with the building’s plumbing. The Gallery had a plumbing issue with people flushing massive amount of paper towels which then got stuck in the building main waste water pipe. I notice the problem around midnight when I heard water gushing in the elevator shaft.
I went downstairs to investigate and found that the waste water of the entire building was backing up through the basement drainage.
I called Mr. Lee, the guy who takes care of the cleaning and garbage. Mr. Lee tried to contact our building management, but was unable to reach anyone. He called a plumber who had worked on the same issue previously.
Mr. Lee and the plumber worked through the night to get the issue resolved. We need to thank him for going above and way beyond his duties for the building.
Everyone needs to know that paper towels should never be flushed down the toilet. We also need to find a more permanent solution to prevent this from happening in the future.

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